Exchange & Return Policy

Due to the nature of our products and for hygiene purposes, Walkrs does not accept returns or offer refunds.

We do, however, allow size exchanges under the conditions below.

Size Exchanges

If the size you ordered is not compatible with your shoes, you may request an exchange for another size.

To be eligible for a size exchange:

• The product must be unused and unworn

• The insole must not have been tried inside a shoe

• The product must be in its original condition and packaging

• The protective seal or lamination must not be opened, torn, or removed

Once an insole has been tried, worn, used, cut, or altered in any way, it cannot be exchanged.

To request a size exchange, contact us before returning the product.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive a product that is damaged, defective, or different from what you ordered, contact us as soon as possible.

We may ask for photos or videos to review the issue. Once confirmed, we will arrange an appropriate replacement.

No Refunds

Walkrs does not offer refunds.

This includes:

• Change of mind

• Products that have been tried or used

• Opened or unsealed products

• Size preference after the product has already been tried

• Products that have been cut or modified

Eligible size issues may be handled through an exchange only, subject to the conditions above.

Contact Us

For exchange requests or order-related issues, contact us:

📧 Email: walkrs.lb@outlook.com
📱 WhatsApp: +961 81 158 266

Walkrs — Movement Refined.